PRIVACY POLICY

Effective as of the date of last revision

This Privacy Policy (this “Policy”) is issued by Digital Accountants, a corporation duly organized and existing under the laws of the State of Delaware, United States of America, with its principal place of business and physical operations located in India (hereinafter referred to as the “Company,” “we,” “us,” or “our”).

This Policy describes how we collect, use, disclose, process, store, and protect information when you visit our website located at https://digitalaccountants.com (the “Website”), engage our services (the “Services”), or otherwise interact with us. By accessing or using the Website or Services, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree, you must immediately cease all use of the Website and Services.

This Policy forms part of our overall legal framework and should be read in conjunction with our Terms and Conditions (available at https://digitalaccountants.com/terms-conditions/). Capitalized terms not otherwise defined herein shall have the meanings ascribed to them in the Terms and Conditions.

1. Definitions

  • “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular individual or household.
  • “Business Information” means company financial records, tax documents, accounting data, transaction details, client lists, and other proprietary business records provided to us in connection with the Services.
  • “Sensitive Information” includes financial account numbers, tax identification numbers, and other data that may qualify as sensitive under applicable law.
  • “You” or “User” means any individual or entity accessing the Website or engaging the Services.

2. Information We Collect

We collect the following categories of information:

(a) Personal Information: name, email address, telephone number, job title, company name, mailing address, and other contact details. (b) Business Information: financial statements, tax returns, accounting records, transaction data, payroll information, and client lists (provided solely for the purpose of delivering the Services). (c) Technical and Usage Data: IP address, browser type and version, operating system, device identifiers, geolocation data (at a country level), pages visited, time spent on the Website, and other interaction data collected via cookies, pixels, analytics tools, or similar technologies. (d) Communications Data: records of emails, chat messages, support tickets, telephone calls, and other correspondence with us.

We do not intentionally collect Personal Information from children under the age of 18. If we become aware that we have collected such data, we will delete it promptly.

3. How We Use Your Information

We process your information only for the following lawful purposes:

  • To provide, deliver, maintain, and improve the Services (including bookkeeping, accounting, tax compliance, financial advisory, and digital transformation services);
  • To respond to your inquiries, provide customer support, and fulfill contractual obligations;
  • To process billing, invoicing, and payment transactions;
  • To send administrative, service-related, or legally required communications;
  • To personalize your experience and analyze Website usage trends;
  • To detect, prevent, and address fraud, security incidents, or technical issues;
  • To comply with applicable legal, regulatory, tax, or accounting obligations; and
  • For any other purpose with your prior consent or as otherwise permitted by law.

4. Disclosure and Sharing of Information

We do not sell your Personal Information or Business Information to third parties for monetary or other valuable consideration.

We may disclose your information to:

(a) Our employees, contractors, and affiliated professionals who require access to perform the Services and who are bound by strict confidentiality obligations; (b) Third-party service providers (such as cloud hosting providers, CRM platforms, payment processors, and analytics services) that we engage under written agreements requiring them to maintain confidentiality and use the data solely for the purposes we specify; (c) Professional advisors (accountants, lawyers, auditors) as necessary to protect our legitimate interests or comply with professional standards; (d) Law enforcement, regulatory authorities, or courts when required by applicable law, subpoena, court order, or governmental request; or (e) In connection with a merger, acquisition, reorganization, or sale of assets, provided the successor entity agrees to be bound by this Policy.

5. International Data Transfers

Because our physical operations are located in India, your Personal Information and Business Information may be transferred to, stored, processed, and accessed in India. India has its own data protection laws (including the Digital Personal Data Protection Act, 2023). We implement appropriate safeguards, including contractual clauses and technical security measures, to ensure that your information receives an adequate level of protection when transferred outside the United States. By using the Website or Services, you expressly consent to such international transfers.

6. Data Security

We maintain reasonable and appropriate technical, administrative, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include, but are not limited to:

  • Encrypted data transmission (TLS/SSL);
  • Secure, ISO-certified cloud storage platforms;
  • Role-based access controls and multi-factor authentication;
  • Regular security audits, vulnerability assessments, and employee training.

No method of transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You acknowledge and accept this inherent risk.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, to provide the Services, to comply with legal, regulatory, tax, or accounting obligations, or to resolve disputes. When retention is no longer required, we will securely delete or anonymize the information in accordance with our data deletion procedures.

8. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have the following rights regarding your Personal Information:

  • Access: Request confirmation of whether we process your data and obtain a copy;
  • Correction: Request that we correct inaccurate or incomplete data;
  • Deletion: Request deletion of your data, subject to legal exceptions (e.g., ongoing contractual obligations, legal holds, or regulatory requirements);
  • Opt-out / Restriction: Object to or restrict certain processing activities where permitted;
  • Withdrawal of Consent: Withdraw any previously given consent (where consent is the legal basis for processing).

To exercise these rights, please submit a verifiable request to privacy@digitalaccountants.com. We will respond within the timeframe required by applicable law. We may require additional information to verify your identity before processing the request.

California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). You may exercise these rights free of charge (subject to statutory limits on frequency). We do not “sell” Personal Information as defined under the CCPA.

9. Cookies and Tracking Technologies

We use cookies, web beacons, analytics services (such as Google Analytics), and similar technologies to collect Technical and Usage Data, enhance functionality, analyze traffic, and improve our services.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may impair your ability to use portions of the Website. For more details, please refer to our separate Cookie Notice (if published) or contact us.

10. Third-Party Links

The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those sites. We encourage you to review the privacy policies of any third-party site you visit.

11. Changes to This Privacy Policy

We reserve the right to modify or update this Policy at any time to reflect changes in our practices, legal requirements, or technology. The revised Policy will be posted on the Website with an updated “Effective as of” date. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@digitalaccountants.com

Website: https://digitalaccountants.com

By using the Website or Services, you confirm that you have had the opportunity to review this Policy and understand how your information is handled.